Pair the mount and keep it updated
Connect the mount, change its customer settings, and complete updates safely.
Pair the mount
Turn on Bluetooth
Open iPhone Settings and make sure Bluetooth is on.
Turn on the mount
Hold the power button until the green status light turns on. Keep it close to the iPhone and away from other Trackd mounts while pairing.
Open mount settings
In Trackd, open Settings → Trackd Mount.
Scan or reconnect
Tap Scan for Mount, or Reconnect if you have paired this mount before. Allow Bluetooth when asked.
Choose the mount
Tap the nearby mount and wait for Connected.
Test movement
Use the app’s mount control or setup flow to confirm it responds.
Use the connection message to choose the next check
In Trackd, open Settings → Trackd Mount. Note whether the mount appears in the list and the exact message shown.
| What you see | What to check |
|---|---|
| Turn On Bluetooth | Turn Bluetooth on in iPhone Settings, then return to Trackd and try Scan for Mount. |
| Allow Bluetooth | Bluetooth may already be on, but Trackd does not have permission. Allow Bluetooth for Trackd in iPhone Settings, then try again. |
| Bluetooth Unavailable | Bluetooth is not available right now. Once any recording or update has finished, try again or restart the iPhone. |
| Scanning… with no mount listed | Keep the powered mount beside the iPhone, check Trackd's Bluetooth permission and avoid other nearby Trackd mounts. |
| A mount is listed, then Connecting… or Reconnecting… | Note which stage stops. For a previously saved mount, use Reconnect to its name; otherwise choose it from Scan for Mount. |
| Connected, but the mount is not following | Pairing has completed. Check the selected filming mode and subject/setup, then test the app's mount controls with the tripod low and its turning path clear. |
Mount settings
Open Settings and select the connected mount. Only change controls that are shown in your app.
| Control | Use it for |
|---|---|
| Connection | Scan, reconnect, disconnect, or forget a mount |
| Battery and status | Check charge, firmware, and any fault shown by the app |
| Pan and tilt | Move the mount by hand controls while setting up |
| Centre Mount | Return the mount to its centre position |
| Direction and LED | Reverse a shown movement direction or change the status light |
| Advanced tuning | Preview the Solo nod and adjust only the controls you understand |
Install a mount update
Trackd 1.2.3 includes a mount-update fix for specific phones. If the app previously closed during an update, install the latest Trackd version from the App Store before trying again. Let any active update finish before changing apps.
Start with enough power
Charge the mount and iPhone first.
Keep devices together
Leave Trackd open and keep the iPhone beside the mount.
Follow the update card
Install the firmware offered in Settings → Trackd Mount and wait for the app to say it is complete.
Reconnect
If asked, turn the mount off and on, then confirm Connected.