Privacy Policy

Trackd Sports Pty Ltd operates the Trackd website and store. You can contact us at trackd@trackdsport.com.

Trackd may collect information you provide directly, including your name, email address, shipping details, order information, support messages, newsletter signups, and product or setup questions.

Trackd also collects website, product, cart, checkout handoff, device, analytics, approximate location, and diagnostic information through the website and connected services.

We use information to process orders, provide support, send order and pre-order updates, operate the website, improve products, investigate errors, understand product demand, prevent fraud, and send marketing where permitted.

If you subscribe to emails, you can unsubscribe from marketing emails. Operational emails about orders, support, security, or policy updates may still be sent when needed.

Trackd uses service providers and connected platforms including Shopify, Vercel, PostHog, Sentry, Resend, TikTok Shop, Instagram or Meta commerce tools, payment providers, shipping providers, and other operational systems.

These providers may process information in Australia, the United States, or other countries where they or their infrastructure operate.

The website may use cookies, local storage, pixels, and analytics tools to keep the cart working, remember preferences, understand performance, measure conversion, and improve the customer experience.

You can manage cookies through your browser settings and any cookie controls shown on the website.

You can contact Trackd at trackd@trackdsport.com to request access to, correction of, or deletion of personal information, subject to legal, operational, security, and record-keeping requirements.

Trackd takes reasonable steps to protect personal information, but no online system can be guaranteed to be completely secure.