Terms of Service

The Trackd website and store are operated by Trackd Sports Pty Ltd.

You can contact Trackd at trackd@trackdsport.com.

Trackd operates a headless Shopify storefront. The website presents product information and cart experiences, while Shopify and connected sales channels may process checkout, payment, order records, and fulfilment workflows.

By placing an order, you agree to provide accurate contact, shipping, and payment information. Trackd may cancel or refuse an order where information appears incorrect, fraudulent, unavailable, or unable to be fulfilled.

Trackd aims to keep product information, pricing, availability, compatibility, and shipping details accurate. Details may change as products, firmware, app features, manufacturing, or launch plans evolve.

Trackd Mount is designed for use with compatible iPhones and the Trackd app. Customers are responsible for checking compatibility before ordering.

Current Trackd orders are pre-orders. Estimated dispatch timing is provided in good faith but can change due to production, logistics, or events outside Trackd's reasonable control.

If a material delay occurs, Trackd will aim to provide customers with updated information using the contact details provided at checkout.

Trackd products are intended to help record sport and training. Results can depend on setup, phone model, app version, environment, lighting, ball visibility, network conditions, and user operation.

You are responsible for using Trackd safely and lawfully, including following venue rules, privacy requirements, consent requirements, and local laws when filming other people.

The Trackd name, website content, product copy, images, videos, software, designs, and brand assets are owned by or licensed to Trackd Sports Pty Ltd.

You may not copy, modify, distribute, or commercially reuse Trackd content without permission, except as allowed by law.

Nothing in these terms excludes, restricts, or modifies rights that cannot be excluded under applicable consumer laws, including the Australian Consumer Law.

Where Trackd is required by law to provide a remedy, Trackd will do so in accordance with that law.